Warranty Information
At Oriah Contracting, we stand behind the quality of our work and the materials we use. We are committed to ensuring your complete satisfaction, which is why we offer a comprehensive warranty on our painting, coating & welding services.
Warranty Coverage
Our warranty covers:
– Any defects in workmanship related to painting, coatings and welding services carried out by our trained professionals.
– Peeling, blistering, or cracking of the applied paints, coatings and welds under normal conditions.
– Discolouration or fading of paints and coatings due to defective materials.
Warranty Duration
The duration of our warranty is as follows:
– **Residential Services:** [2 years from the date of completion for painting & coatings.]
– **Commercial Services:** [2 years from the date of completion for painting & coatings. 5 years for our welding services.]
– **Specialty Coatings & Industrial Services:** [2 years from the date of completion.]
Exclusions
The warranty does not cover:
– Damage caused by misuse, abuse, or neglect.
– Fading or peeling due to weather conditions, including extreme temperatures and humidity.
– Damage resulting from structural issues or alterations made after the completion of our work.
– Normal wear and tear or deterioration over time.
Warranty Claims
To file a warranty claim, please follow these steps:
1. **Contact Us:** Reach out to our customer service team at [[email protected]/604 933 9002] to report the issue.
2. **Documentation:** Provide us with the original invoice and photographs showing the defect.
3. **Inspection:** We may schedule an inspection to assess the situation and determine if the claim is valid.
Remedies
If a warranty claim is deemed valid, Oriah Contracting will:
– Repair or repaint the affected areas at no additional cost.
Limitation of Liability
Our liability is limited to the extent of the warranty coverage stated herein. We are not liable for any indirect, incidental, or consequential damages arising from any defect in our services.
Contact Us
If you have any questions regarding our warranty policy, please don’t hesitate to contact us at
ac.gnitcartnochairo@ofni / 604 933 9002.
We look forward to working with you and thank you for considering us for your project! We appreciate your trust in our services.